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Professional Licensure Disclosures and Student Complaints (NC-SARA)

Professional Licensure Disclosure 

The SUNY system, and SUNY Cortland, are proud to produce practitioners that are prepared to meet the standards of practices in professional fields.  We have programs that lead to license and/or certification, including preparing students for certification exams required for licensure/certification.  These programs are built upon the standards of professions that are carefully regulated by the New York State Department of Education. 

NC SARA does not address state professional licensing requirements. Please note that certain programs leading to professional licensure may be subject to additional state professional licensing requirements, which are not covered by SARA.

The following are Professional Licensure Disclosures for specific areas: 

Accreditation

The U.S. Department of Education provides information on accrediting agencies. The Department provides oversight over the postsecondary accreditation system through its review of all federally recognized accrediting agencies. For more information on accreditation and the full list of recognized accrediting agencies, please see Accreditation in the United States. To conduct a search to determine whether your online or distance education program is accredited, please visit the Database of Accredited Postsecondary Institutions and Programs.

Student Complaint Process

To support students in distance learning courses and/or programs, SUNY Cortland is a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA) and follows NC-SARA standards for complaint resolution.  

SUNY Cortland

Complaints against SUNY Cortland on matters related to faculty and instructors should go through SUNY Cortland’s Academic Grievance System (section 350 of the University Handbook.)  

In addition to the Academic Grievance System, complaints related to distance education courses, activities, and operations may be submitted to the Provost and Vice President for Academic Affairs at provost@cortland.edu.

  1. Submit the complaint to the Provost and Vice President for Academic Affairs at provost@cortland.edu.
  2. The complaint should clearly describe the issue or concern with specifics regarding the course, activities or operations involved.
  3. It is helpful to reference any related policies that are relevant to the complaint. Most current policies are found in the University Catalogs.
  4. Be sure to include current contact information in your message.

SUNY System

If a student is dissatisfied with the campus-based resolution, a concern may be submitted to System Administration of the State University of New York

NC-SARA

If a student has exhausted campus and SUNY processes and is not satisfied with the outcome, the complaint may be appealed through SARA's provisions.

A listing of complaint reports collected as part of the State Authorization Reciprocity Agreement at Complaint Reports.