FAQ Details

What if the major, minor or program is not listed or is listed incorrectly in Degree Works?*

There may be several reasons a major is not appearing or not appearing properly. First, be assured all major changes have occurred in Banner. You can verify a student's current major by viewing their unofficial transcript in myRedDragon. If a new major change has not occurred yet, you may use the "What-If" function to view the new major. You may also call the Registrar's Office for information if it has been more than 5 business days since the change received final approval and was sent to the Registrar's Office. If a major code is accurate, but the audit does not list the correct requirements, be assured you are referring to the correct catalog term. You can view the catalog term in the headers of the Degree Works audit. Catalog Term Screenshot If there is still a discrepancy after checking the above, advisors may contact the Registrar's Office using the degreeworks@cortland.edu email address.